VideoQuant Privacy Policy

Last Updated: October 22, 2025

Introduction

VIDEOQUANT INC. ("VideoQuant," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related platforms (collectively, the "Platform"). By accessing the Platform, you agree to this policy. If you disagree, please do not use the Platform.

We may update this policy periodically and will indicate changes by updating the "Last Updated" date. Continued use after updates constitutes acceptance of the revised policy.

Information We Collect

Personal Data

Information you provide directly, including:

• Account information (name, email, company, phone number)
• Demographic details
• Communications with us
• User-generated content and preferences

Automatic Data

Information collected automatically when you use our Platform:

• IP address and location data
• Browser type and device information
• Usage data and Platform interactions
• Access times and referring URLs

Financial Data

Payment information for transactions, processed and stored securely by our payment processors (e.g., Stripe, PayPal). We do not store complete payment card details.

Third-Party Data

• Social network data (if you connect accounts)
• Information from business partners or data providers
• Survey responses and feedback

Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies: Required for Platform functionality
• Analytics cookies: To understand Platform usage
• Marketing cookies: To deliver relevant advertising

You can manage cookie preferences through your browser settings.

How We Use Your Information

We use collected information to:

• Create and manage your account
• Process transactions and provide our services
• Communicate about your account and transactions
• Improve Platform functionality and user experience
• Provide customer support
• Prevent fraud and ensure security
• Customize content and deliver marketing (with your consent)
• Comply with legal obligations
• Conduct analytics and research

Legal Basis for Processing (EEA/UK Users)

We process personal data based on:

• Consent: Where you've given explicit consent
• Contract: To fulfill our agreement with you
• Legitimate interests: For business operations and improvement
• Legal obligations: To comply with applicable laws

Information Sharing and Disclosure

We may share your information with:

Service Providers

Third parties who perform services on our behalf (payment processing, hosting, analytics, customer support) under confidentiality agreements.

Legal Requirements

When required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

Business Transfers

In connection with mergers, acquisitions, bankruptcy, or sale of assets, your information may be transferred to the successor entity.

Affiliates and Partners

With affiliated companies or business partners for joint offerings or services, with your consent.

Aggregated Data

We may share anonymized, aggregated data that cannot identify you personally.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Account data: Duration of your account plus 3 years
• Transaction records: 7 years for tax and accounting purposes
• Marketing data: Until you opt-out
• Cookies: Varies by type (session to 2 years)

Some data may be retained longer if required by law or for legitimate business purposes.

Data Security

We implement industry-standard security measures including:

• Encryption for data transmission (SSL/TLS)
• Encryption for sensitive data at rest
• Access controls and authentication systems
• Regular security assessments

However, no system is completely secure. You use our Platform at your own risk.

Your Rights and Choices

Access and Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (subject to legal requirements)
• Object to certain processing
• Request data portability
• Withdraw consent (where processing is consent-based)

To exercise these rights, contact privacy@videoquant.ai.

Communication Preferences

• Opt-out of marketing emails via unsubscribe links or account settings
• Manage cookie preferences through browser settings
• Disable location services through device settings

Do Not Track

Our Platform does not currently respond to Do Not Track signals.

International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. These jurisdictions may have different data protection laws than your location. By using our Platform, you consent to such transfers. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

Children's Privacy

Our Platform is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us immediately at privacy@videoquant.ai, and we will delete it.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

California Privacy Rights

California residents have additional rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to deletion
• Right to non-discrimination

To exercise these rights or for questions, contact privacy@videoquant.ai or call 1-855-TVQUANT.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be notified via email or Platform notice. The "Last Updated" date indicates the latest revision.

Contact Information

For questions, concerns, or to exercise your rights:

VideoQuant Inc.
Email: privacy@videoquant.ai
Phone: +1 (855) TVQUANT
Address: 55 Court St, FL 2, Boston, MA 02108

Data Protection Officer: privacy@videoquant.ai